Frequently asked questions

Sunum.App is an AI-powered content studio. You introduce your brand with your website, a document, your LinkedIn profile or a short form. Then you create ad films, story films, promo videos, product showcases, presentations, posters, text videos, explainer videos, company profiles and talking portrait videos with your own face. For teams that want advertising and marketing in one place, the Sunum.App+ subscription adds prospect discovery, prospect reports, prospect-specific content and email sending that complies with Turkey's commercial electronic message system (IYS). Sunum.App is developed in Turkey by OptiNode Bilisim.

Sunum.App+ is the marketing layer of Sunum.App, available as a monthly subscription. It finds and enriches companies in your target market (province, industry, employee band, export countries, product groups, website technology) and produces a market summary. For a prospect you select, it prepares a report and creates a presentation, company profile or video made specifically for that prospect. It then sends an IYS-compliant email campaign with a follow-up sequence. Interested prospects reach you through a "Would you like to be contacted?" page. Details and packages are on the Sunum.App+ page.

Emails go only to companies' general corporate addresses, such as info@ or sales@. Under Turkey's commercial electronic message regulation, the sending brand needs an IYS registration (Turkey's national commercial electronic message management system) and approval from an intermediary service provider. Opt-out requests are processed within three business days, and every email includes a one-click opt-out link. The dashboard explains each step you need to take.

No. Creating an account, introducing your brand and creating your portrait require no payment. Before production starts, your cart shows exactly what you are getting and the total. You can also watch the real examples we publish for each product in advance.

A visual style is the option that sets the look of your content in each product. Ad films offer realistic, cartoon, 3D animation, clay, illustration, documentary, drone, anime, pixel and paper cut. Promo videos offer photographic, flat illustration, isometric, collage, whiteboard, paper cut, mixed media and glass. Presentations, posters and company profiles have their own style families. Each style comes with a "best for" note and a "less suited for" note, and the price stays the same whichever style you choose.

Your data is stored on our servers in Turkey. Outputs are deleted from the server 1 day after you first view the output page, or after 7 days if the page is never viewed. The copy you download stays with you. Details are in the privacy notice under the Turkish data protection law (KVKK).

They come from your website and from sourced web research. No figure that is absent from your site or the research is added to your content, and presentations list their sources.

Yes. Presentations, videos and ad films can be produced in Turkish, English or both.

You provide your prospect's website. The system analyzes that company, researches its recent developments and prepares the content addressed directly to it, with quality and cost arguments. Targeted sales mode is available for presentations, videos, films, posters and company profiles.

Yes. You upload a single portrait photo and your talking portrait is created. It is then used in portrait-enabled products: a presenter video for announcements and updates, a personal introduction, and a multi-recipient video that greets each recipient by name. Ad films also offer a "founder scene", where your portrait appears in the film's scenes and speaking is optional, and explainer videos offer a "show presenter" option. The same portrait is used across all your videos, and you create it only once.

On the My Portrait page, choose "Design a presenter" and select gender, age range, outfit and setting. The system creates a presenter who does not belong to any real person. This presenter works in all portrait-enabled products, just like a portrait created from a photo.

Yes. With the look pack, you choose one of eight ready-made themes and receive five looks with the same face. You can also add extra looks from your own photos, up to 20 looks per portrait. Each extra look is trained separately for the AI, so a small per-look fee applies. In each product's wizard, you choose which look to use for that job.

Yes. Use "Generate social clips" next to a completed video. The most engaging moments are selected, cropped to vertical format and given burned-in captions. Clips of 30 and 60 seconds are added to your project with a virality score. A single fee applies per job.

Yes. Upload a video that was not made in Sunum.App on the "Translate your own video" page. You receive versions in up to five languages at once, with the same voice and matching lip movements. Pricing is per language.

It is the studio voice you choose. On the talking portrait screen, you listen to the Turkish voices and pick one. Because a good match between voice and image matters, we ask you to choose rather than guess. You can change the voice at any time, and a change only re-voices the video without regenerating the visuals.

The script is written from your brand information, and it comes to you before production starts so you can read, edit and approve it. The word count and estimated duration appear on screen. No figure, year or certificate that is absent from your brand information is added to the script.

Yes, for portrait-enabled products you choose a length from 30 seconds to 10 minutes. The first 30 seconds are included in the product price. Any additional time is added as a separate per-second line item, and the total appears instantly on the selection screen. Once your script is written, the duration is measured to the second.

Before production starts, you see the items in your cart and the total, and you pay by credit card with 3D Secure. Your invoice is sent by email after payment.

Businesses that regularly take offers to a specific market (a region, an industry or a product group) and do not have time to find prospects one by one and prepare separate content for each. Targeted Sales Mode is enough when you are preparing a presentation for a single company. Plus is built for reaching dozens of prospects in the same period.

From publicly available web sources: company websites, industry directories and news. For each prospect, the profile covers city, industry, founding year, employee range, export countries, product groups, decision-maker job titles (not names), website technology and social profiles. Email addresses go through domain verification. The data stays at company level: personal names and phone numbers are not collected.

The sender name is your brand and the reply address is your own email. The technical delivery runs on Sunum.App infrastructure. Every email includes a one-click opt-out link and a list-unsubscribe header, and an address that opts out is never contacted again.

IYS (Message Management System) is Turkey's national registry for consent and opt-out records of commercial electronic messages. Merchants and tradespeople do not need to give prior consent, but they have the right to opt out, and every opt-out must be recorded in IYS. Under Turkish regulation, the sending brand must be registered in IYS and authorize Sunum.App as its intermediary service provider (AHS). In the panel you enter your IYS number and give the AHS approval, and each step is explained along the way.

It starts from the prospect report: the company's product lines, its likely needs and where they overlap with your service. A presentation, a company profile or, in Plus Video, a recipient-specific presenter video is then built to address that company directly. You approve it before production begins. Content rights are included in your package, with no separate payment.

The link in the email opens a page made for that prospect. They watch the content and are asked whether they would like to be contacted. If they answer yes, their contact details and note are emailed to you, and follow-up emails to that prospect stop.

Yes. Sunum.App+ is a monthly subscription that renews every month until you cancel. If you have saved a card for renewals, the period amount is charged to that card before the term ends and you are notified by email. If no card is saved, a renewal link is sent three days before the end date. You can cancel at any time from the Marketing > Membership page. Cancellation takes effect at the end of the current period, and your entitlements stay active until then. Quotas reset at the start of each period and are used within the period they belong to.

Yes. Any active campaign discount also applies to Plus packages and is shown on the payment page.

Four measurements. First, who watched the recipient-specific video, when, and how much of it. Second, opens and clicks for each message, with prospects ranked by engagement score (hot leads). Third, an A/B test of two subject lines, where the one with the higher open rate in the first sends continues automatically. Fourth, an end-of-period PDF report with campaign results, the best subject line and send time, and AI recommendations. Measurement does not collect personal data, and each message states that measurement is in place.

From your website. The home page and the product and service pages are scanned to extract your services, products, figures, logo, colors, tone of voice and contact details. If you have no website, a PDF, a LinkedIn profile or a short form is enough. Only information found in your sources is used, and you review and correct the results before anything is produced.

Yes. Your account holds multiple brands, and you choose which one to create for in each project. Every brand keeps its own logo, colors, tone of voice and contact details.

Setting up your brand, editing it and uploading photos is free of charge. Payment applies only when you generate content, and it covers the items in your cart.

On your brand page. In an ad film, they serve as references for the scenes. In a product showcase, your product is preserved exactly as it appears. In a company profile and in a poster, your real product is shown.

No. Your brand information is used only in your own projects. Our public samples are created for a fictional brand, Zeytera.

A talking portrait is a digital presenter created from a single portrait photo that speaks on your behalf. You create it once, and the same face is used in presenter videos, personal introductions, multi-recipient videos, the founder scene in an ad film, and the "show presenter" option in an explainer video. The founder scene is the one variation: the portrait appears on screen as a character, and the film's voice-over carries the narration.

Use "Design a presenter" and choose gender, age range, outfit and setting. The result is an AI presenter who does not represent any real person. It works just like a portrait created from a photo.

A look pack gives you the same face in five different settings. Choose one of eight ready-made themes (Modern Corporate, Smart Casual, Scandinavian Minimal, Technology, Healthcare, Stage Speaker, Sports, Automotive), and five looks are generated and saved to your portrait. The cost is deducted from your credit balance, and in each project's wizard you choose which look to use.

Yes. Upload photos taken in other outfits or settings and add them to the same portrait as extra looks. A portrait can hold up to 20 looks. Because each extra look is trained separately for the AI, a small per-look fee applies. The more outfits, settings and angles you add, the better you can match a look to each job.

The founder scene is part of the ad film. In the scenes you select (up to 1, 3 or 5, depending on the duration band), you appear as a character inside the described setting; by default the film's voice-over carries the narration, and if you prefer, you deliver it to camera. "Show presenter" belongs to the explainer video: illustrations appear in the background while your portrait speaks from a corner of the screen. Both are chosen when you start a project and appear as separate line items in your cart.

No. The My Portrait page is where you manage your portraits, looks and default voice. In each product's wizard, you choose the portrait, look and voice for that specific job. Within one account, different videos can use different looks.

You can upload your own photo, or a photo of a person whose image you have the right to use. During upload you confirm a consent statement, and a record of that statement is kept. You can delete a portrait at any time, and the copy held on the service side is removed as well. Each account has a daily allowance for portrait creation.

The script is ready in 2–3 minutes. After you approve it, the film is ready in about 20–25 minutes on average. The exact time depends on the number of scenes.

The scenes are generated by an AI video engine in a true film language, rather than as slides. If the exact look of your product matters, upload your photos as references.

With an edit note, changes such as the logo, text, music, running time and scene order are made at no additional charge. Rewriting the script starts a new production, billed at the product's standard rate. If only the visuals of one scene need to change, a scene reshoot is the more targeted option.

An edit note carries no additional charge: logo timing, text, music, running time and scene order change without reshooting the film. If the visuals themselves need to change (setting, object, camera angle), the system prepares a new shot direction for that scene along with a quote for the reshoot. Only that scene is generated, the other scenes are kept, and the film is re-assembled.

Vertical 9:16 (Reels, Shorts) or horizontal 16:9 (YouTube, web). The output is a 1080p MP4 file.

Yes, through the portrait variant of the ad film: "Ad Film with My Portrait". It is the same film; there you also choose your portrait and the number of scenes you appear in. You appear as a character within the described setting — by default you stay silent while the voiceover carries the narration continuously, and if you prefer, the person in frame delivers the narration to camera. The ad film on this page is produced without a portrait, and every scene is generated from scratch. Details and the scene-count limits are on the Ad Film with My Portrait page.

Yes. Once the film is ready, select "Generate social clips" on the project page. The most engaging moments are selected, cropped to vertical, and given burned-in subtitles. 30- and 60-second clips are then added to your project as separate outputs. Details are on the Social Clips page.

There are 10 film styles: Realistic film, Cartoon, 3D animation, Clay animation, Illustration, Documentary / natural footage, Aerial / drone tour, Anime, Pixel art, and Paper cut-out / puppet. Each style card on the page lists its best use and when another style may suit better. The style you choose does not change the product rate.

Each scene is built from your photo, so the space, product and layout stay as they are. The camera moves within that image with a push-in, a pan or a slight change of angle. The scene comes alive while your location remains recognizable.

The length of the film determines how many photos go into scenes: a short film has fewer scenes and a longer film has more. The upload screen shows the number for the duration you select, and tells you before production starts if any extra photos would not be used.

Clear, well-lit photos with good framing. Choose frames that show the space itself rather than screenshots, posters with text or very dark shots, because each scene grows from its source frame.

No. The content of the film comes from your photos and the text you write. If you select your saved brand, your colors and closing card come from it. If you do not, the film is produced without branding.

In an ad film, every scene is generated from scratch. Here, scenes start from your own photos. If the real look of your space, property or product matters, this is the right product.

Payment is taken after you approve the scene plan. If the plan is not right, you can change it or step away without any charge. After the film is ready, edit notes on music, text, order or duration are handled at no additional charge.

This product produces silent films, with music playing under the scenes. If you would like a film with a voice-over, see the ad film or photos-to-video products.

The duration you choose determines how many scenes are filmed: a few in a short film, more in a long one. If your scenes exceed the selected duration, the scene plan shows it, and you can extend the duration or tighten your descriptions.

Give each scene its own line and describe what is visible: the setting, the action and the detail that stands out. Concrete, visible descriptions (“fresh loaves lined up on the counter, steam rising”) work better than abstract ones (“a reassuring atmosphere”).

It is optional. The content of the film comes from your scenes. If you select a saved brand, the on-screen highlight cards and the closing identity draw on it.

A silent film still contains text: the on-screen highlight cards and the branded closing are written in the language you choose. This lets you publish the same scenes in another language as well.

Payment is taken after you approve the scene plan. If the plan is not right, you can revise it or step away, and you will not be charged. Once the film is finished, you can leave an edit note on the music, text, order and duration.

A promo video informs: it presents your brand, services and proof points with voiceover, in 30-90 seconds. An ad film builds emotion: it uses a scripted story and cinematic scenes, in 10-75 seconds. Both are produced with your brand identity.

A professional AI voiceover, available in Turkish and English. You choose the voice character by listening to samples before production.

You can edit the script and the scene plan before production. After production, you can request an additional format or a regeneration. A regeneration is billed as a new production.

No. Creating an account, introducing your brand and building your portrait require no payment. The brand analysis and your first talking portrait are free, and both are preparation steps. Before production starts, your cart shows exactly what you are getting and the amount. We publish a real sample for every product.

There are 8 visual styles: Photographic, Flat illustration, Isometric 3D, Editorial collage, Whiteboard, Paper cut, Mixed media, and Glass and gradient. Each style card on the page shows where that style works best and when another style may suit better. The style you choose does not change the cost.

Yes. The file is a standard PPTX. Every piece of text, every chart and every color can be edited in PowerPoint, Keynote and Google Slides.

Between 10 and 24 slides, depending on your goal and content. The AI keeps the deck focused on what your goal requires.

They are built from the figures on your website and in the research, so every number in a chart can be traced to its source.

Yes. You can order Turkish, English or both. Each language is produced as a separate presentation.

There are 8 presentation styles: Corporate, Modern dark, Minimal white, Editorial, Bold typography, Technical grid, Bento layout and Soft brutalist. The card for each style on the page describes its best use and the situations where another style may fit better. Choosing a style does not change the price.

Yes, PPTX files are accepted. Because your fonts may not be available on our side, headings can shift slightly. If you open the same deck in PowerPoint, choose "Save As → PDF" and upload that file, your slides are preserved exactly as designed.

Yes. If your PowerPoint file contains speaker notes, the script is written from them first, since they hold what the author of the deck actually wants to say.

By default, no. While "My presentation only" is selected, no information, figures or examples beyond your file are added. If you would like the script expanded, you choose that option explicitly.

It depends on your slide count and the length of the narration; each slide stays on screen for as long as its own narration lasts. The duration is shown at plan approval and in your cart total.

Every poster goes through a visual check to confirm the requested text is written exactly as provided. If an error is found, the poster is generated again. Turkish capitalization rules, including the dotted and dotless letter I, are applied.

Yes. The logo file you upload is placed in the footer strip of the image exactly as it is.

Each project can include 1, 2 or 4 variations.

There are 13 poster styles: Photo, Flat illustration, 3D render, Minimal typographic, Corporate, Editorial, Luxury, Retro / vintage, Neon / night, Maximalist, Retro-futurist / Y2K, Bauhaus / Swiss and Grainy gradient. The card for each style on the page describes where it works best and when another style may be a better fit. The style you choose does not affect the price.

Yes. You can edit the details on your brand page (summary, services, key figures, contact information) and generate the file again. The PDF content is built from that information.

6–8 pages depending on the content, in A4 portrait format and ready for print.

There are 6 file styles: Classic corporate, Editorial magazine, Minimal, Bold brand color, Catalog / technical, and Bento / portfolio. Each style card on the page describes its best use and the situations where another style fits better. The style you choose does not affect the price.

A promo video runs 30-90 seconds and combines researched storytelling with visuals. A kinetic typography video runs 10-20 seconds and is built entirely from type and rhythm, delivering a single message. Choose the text video for announcements and campaigns, and the promo video to present your brand.

Typically five to eight lines, each made of two to six words and meaningful on its own. Together they form one flow: hook, promise, proof, call to action.

Yes, whenever they appear in your brief or in your brand information. Only figures you provide are used in the video.

A voiceover is optional. In the voiceover version, lines are synced with the speech. In the silent version, lines appear at even intervals and the music takes the lead.

There are 6 typography styles: Corporate, Bold, Elegant serif, Neon, Handwritten and Brutalist. Each style card on the page lists its best use and when another style may fit better. The style you choose does not change the price.

A promo video presents the brand and its proof points through photographic scenes. An explainer video teaches a single topic: the structure is instructional, the scenes are illustrations, and they draw themselves on screen. If you are answering the question "how does it work?", an explainer video is the right choice.

A product showcase is a 12-36 second studio-style video built from product photos; an explainer video is a 30-60 second walkthrough of a process. Use a showcase to present a tangible product and an explainer video to describe how something works.

Between 6 and 10 scenes, depending on the length. Each scene carries one idea and one illustration.

Yes. When you start a project, tick the "Presenter on screen" option and your portrait narrates from the corner of the screen while the illustrations keep drawing in the background. A presenter video item is added to your cart. If you do not have a portrait yet, you can upload a photo on the My Portrait page, or design a presenter if you prefer not to show your face.

Five illustration styles: Whiteboard, Blackboard, Flat vector, Paper cut-out and Isometric. The card for each style on the page lists its best use and when another style may fit better. Your style choice does not change the project total.

Photos where the product is clearly visible and well lit, ideally on a simple background. Images without added marketing text, price tags or collages give the best results. The product's own label is not a problem.

Yes, up to 12 products in one showcase. Each product gets one shot; as the number of products grows, the time per shot gets shorter, and the total stays between 12 and 36 seconds. If you upload a single photo, that product gets three different shots. For a longer, narrated product-family video, a promo video or an ad film is the better fit.

The product stays exactly as it appears in your photo, while the setting and lighting are rebuilt for the chosen style. Every shot goes through a quality check for label text and product shape. A shot that does not meet the standard is regenerated, and if needed your photo itself is used with motion added.

Five setting styles: White studio, Dark luxury, Natural setting, Color block, and Glass and liquid. Each style card on the page lists its best use and when another style may suit better. The style you choose does not affect the price.

A single portrait photo is enough. Your talking portrait is ready right away, and no payment is needed for your first talking portrait. The quality of the result depends largely on the photo you upload: a front-facing, well-lit, sharp portrait gives the best results. The voiceover uses our studio voice and passes through our own pronunciation dictionary.

Yes. On the My Portrait page, choose "Design a presenter" and select gender, age range, outfit and setting. We create a presenter that does not belong to any real person and fits your brand. Like any other portrait, this presenter can be used across all portrait-based products. Each account has a daily allowance for portrait creation.

There are two ways. With a look pack, you choose one of eight ready-made themes (Modern Corporate, Smart Casual, Technology, Healthcare, Stage Speaker and more), and five looks are created with the same face. With additional looks from your own photos, you add photos taken in other outfits or settings to the same portrait. A portrait can hold up to 20 looks, and because each additional look is trained separately for the AI, it is added at a small per-look fee.

Yes. Portrait and look selection is available not only on the My Portrait page but also in each product's setup wizard. In the steps "Which portrait should present?" and "Where would you like to appear?" you make a separate choice for that job. The default on the My Portrait page is simply the first option shown.

Yes, with that person's explicit permission. You confirm a consent declaration before uploading, and the date and record of the declaration are stored in the system. Responsibility for use without permission rests with the person who uploads.

Yes, at any time. Deleting your portrait also removes the copy held on the service side.

Currently the voiceover is produced with our studio voice. Because Turkish pronunciation passes through our own dictionary, numbers, abbreviations and proper names are read correctly. Voice cloning is in development.

If you want to. By default you appear on screen while the film's voice-over carries the narration, which has a practical advantage: when the same film is voiced in another language, your face stays the same. If you tell the assistant "let the people on screen speak", the person in frame delivers the narration to camera, lip-synced; the voice is the narration voice, not your own recording. If you want to speak in your own voice, the Presenter Video product is designed for that: you write the script and your portrait looks into the camera and delivers it.

The maximum depends on the duration band you choose: 1 scene in the short band (10–20 sec), 3 in the standard band (20–40 sec) and 5 in the long band (40–75 sec). This follows the number of scenes each band produces. The opening wide shot is kept portrait-free because the film opens on the setting rather than on a face. Selected scenes are spaced evenly through the film and the final scene is always included. Moving the film to a longer band opens up more scenes for you.

Standard means 720p and High means 1080p production, and the choice applies only to the scenes where you appear; the rest of the film is edited at the same resolution either way. Standard suits social media and the web, while High is a good fit if you plan to show the film on a large screen or television. Because the production provider charges per scene, High carries a higher per-scene fee, and you can compare both options side by side on the selection screen. If you make no selection, Standard is applied.

Using your own photo is optional. You can describe gender, age range, outfit and setting to design a presenter who does not belong to a real person, and that presenter appears in the film. If you do use your own photo, a front-facing, well-lit, sharp image is enough: avoid glasses glare and hats, and keep the background plain. The quality of the result depends largely on this image. A photo of another person can be uploaded only with that person's explicit permission, and your confirmation of permission is recorded.

Yes. On the scene plan approval screen, the scenes where you appear are marked, and you can edit the scene text and order there. Payment is taken after this approval, so you see which scenes you are purchasing before you pay.

It has two components: the ad film fee for the duration band you select and a per-scene fee for founder scenes. The scene fee is multiplied by the number of selected scenes and varies with resolution. Both appear as separate lines in your cart, and the scene fee is based on the number of scenes actually marked in the approved scene plan. If you choose not to appear in any scene, no scene fee applies and the film is produced at the band fee alone.

Yes. You can upload up to 9 product or location photos, and they are given to the scenes as references. Product scenes are kept separate from founder scenes: in scenes where the product stands alone in the frame, the portrait is not used.

The Founder film was a speaking portrait and ran on the same production pipeline as the Presenter Video. The product has since evolved so that you appear inside the film itself: you now get an ad film with scenes produced from scratch, and you appear in the scenes you select. Existing links continue to lead to this page. If you only want to speak with your own face, choose the Presenter Video or Personal Introduction products.

In Türkiye, health professions may provide information but may not advertise, under the Medical Deontology Regulation and the Ministry of Health's regulation on promotion. When you select your profession, the system applies these rules: success rates, patient testimonials, before-and-after images, pricing, campaigns and calls to action such as "book now" are not produced, and any that appear are blocked during review.

Your practice areas, bar registration, office location and general information about your work. Case outcomes, client names, success rates and fee information are excluded, in line with the Turkish Bar Association's regulation on lawyer advertising.

It is a safeguard built into the product rather than legal advice. Final responsibility rests with the person who publishes the content. For any text you are unsure about, we recommend consulting your professional chamber.

Select "Other freelance profession". General advertising rules are applied.

English, German, Arabic, Russian, French, Spanish, Italian, Chinese (Mandarin) and Persian.

Yes. After signing in, open the “Translate your own video” page and upload an MP4, MOV or WebM file (up to 200 MB and 10 minutes). Then choose the language of the video and the target languages. A single speaker and clear audio give the best results. Pricing is per language, and the result appears on your project page.

Your brand name, product names and web address are added to a list of terms to keep as they are, and they are spoken in the target language exactly as written.

Yes. Each language is stored in your project as a separate output, and you can download and share each one individually.

This product is built for video. To get a presentation or a poster in another language, choose the language when you create the project.

Videos produced in Sunum.App use a professional studio voice in the target language. In a video you upload yourself, the speaker's own voice is preserved.

It depends on the length of the video and the number of self-contained moments in it. You will usually receive several 30 and 60-second clips. The fee is charged per job, regardless of how many clips are produced.

Any video of at least 20 seconds produced on Sunum.App: promo videos, ad films, story films, explainer videos, presenter videos and ad films with a portrait. Text videos are already short-form, so clips are created from these longer formats.

The captions follow the language of the source video. If you create clips from your English version, the captions are in English.

The clips are downloadable MP4 files, so you can edit them in any video editing tool you like. If you would like a different cut, you can request a new generation; each request is a separate job.

An ad film uses an off-camera narrator, and its scenes build a single story. A story video has no narrator: a different person speaks to camera in each scene. If you want to show your business through your customers' voices and a range of everyday moments, the story video is the right choice.

The characters are AI-generated and do not represent any real person. They share a moment rather than give opinions.

Character voices are generated together with each scene, so speech and lip movement stay in sync.

The format is built around six scenes of about five seconds each, which makes a film of roughly 30 seconds. For a longer piece, an ad film or a promo video is the right fit.