Pre-Information Form

Note: This page is the general template of the Pre-Information Form. During checkout, a personalised form in which your order summary, price breakdown and total amount are filled in automatically is submitted for your approval on the payment page.

Pursuant to Law No. 6502 on Consumer Protection (Tüketicinin Korunması Hakkında Kanun) and Article 5 of the Regulation on Distance Contracts (Mesafeli Sözleşmeler Yönetmeliği), the information that must be provided to the Buyer before a distance contract is concluded is set out below:

1. Full Identity of the Seller

• Legal name: OptiNode Bilişim Limited Şirketi
• Address: Alsancak Mah. Kıbrıs Şehitleri Cad. Yenice İş Merkezi No: 128 İç Kapı No: 2 Konak/İzmir
• Tax office / number: Kordon / 6440959793
• MERSİS number: 0644095979300001
• Phone: 0533 033 76 90
• E-mail: info@sunum.app
• Registered electronic mail (KEP): optinode@hs01.kep.tr

2. Essential Characteristics of the Service Subject to the Contract

AI-powered content generation services offered through the Sunum.App platform:

• Content Analysis: In-depth AI analysis of a website or PDF (~1–3 min)
• Presentation Generation: Professional presentation in PowerPoint (.pptx) format (~2–4 min)
• Video Generation: Narrated, animated 1080p promotional film (~5–12 min)
• Image Generation: Brand-consistent visuals (~30 sec each)
• Production Package (Personal / Starter / Professional): Package with an annual commitment; the fee is collected in a single payment and the credits of the package are loaded into the Buyer's account in full at the beginning of the period. There is no monthly quota (see Articles 3 and 4).
• Credit Top-Up: One-off credit purchase, valid without any time limit.
• Sunum.App+ Subscription: Monthly subscription; the marketing module (prospect discovery, prospect report, prospect-specific content, e-mail sending) is offered with period quotas. The subscription renews every month until the Buyer cancels it, and the period fee is collected at each renewal (see Article 4).

3. Total Price of the Service (VAT Included)

What is sold on the platform is credit. The Buyer obtains credits by purchasing a production package or by topping up credits on a one-off basis; every content generation consumes a certain number of credits according to its type and the options selected. How many credits a generation will consume is shown on screen before the generation starts and is deducted from the account upon the Buyer's approval; no separate payment is collected at this stage.

• Package and credit prices are shown on the payment page with VAT included
• The order summary states the item, unit price, quantity and total amount separately
• The generation screen shows the credit cost of the relevant generation and the balance remaining after the transaction
• 1 credit corresponds to the fixed list value on the platform and is published on the Pricing page

4. Payment and Delivery Terms

• Payment: Bank Virtual POS, 3D Secure (credit/debit card)
• After Payment: The purchased credits are loaded into the account the moment the payment is confirmed
• Generation: Generation is started immediately the moment the Buyer approves the credit cost
• Method of Delivery: Electronic delivery — downloadable link within the account + e-mail notification
• Delivery Time: 1–15 min depending on the type of service (statutory maximum 30 days)
• Shipping: Digital delivery — no shipping process
• Production package: The fee is collected annually in a single payment; the credits of the package are loaded in full at the beginning of the period, and package credits not used by the end of the period do not carry over. Credits topped up on a one-off basis are valid without any time limit and do not expire at the end of the period. If a package is cancelled, the refund is made in proportion to the unused credits (see Refund and Cancellation Terms).
• Subscription (Sunum.App+): The monthly period fee is shown with VAT included on the membership page. The subscription renews automatically every month until the Buyer cancels it; if the Buyer has registered a card for renewal, the period fee is collected from that card before the period ends and notified by e-mail, and if there is no registered card, a payment link is sent three days before the period ends. The Buyer may cancel the subscription at any time from the Marketing → Membership page; the cancellation takes effect at the end of the current period and the rights remain open until that date. Period quotas are reset at each renewal; unused rights do not carry over to the following period. The fee applied at renewal is the list price at the moment of renewal; any price change is notified by e-mail before the renewal.

5. Right of Withdrawal

6. Complaints and Objections

You may submit any complaint regarding the service or the payment to info@sunum.app. In the event of a dispute, you may apply to:

• The Consumer Arbitration Committee (Tüketici Hakem Heyeti) at your place of residence
• The Consumer Courts (Tüketici Mahkemeleri)

For the current monetary thresholds see tuketici.gov.tr

7. Other Related Documents

• Distance Sales Agreement
• Terms of Use
• Refund and Cancellation Terms
• Delivery Terms
• KVKK Disclosure Notice (KVKK Aydınlatma Metni)

8. Approval

On the payment page, the Buyer declares through the approval checkboxes that they have read and understood this Pre-Information Form and that they accept the Distance Sales Agreement. The approval is recorded in the order record together with a time stamp.